shopping guide

[Shipping Fee]

Nationwide flat rate of 1000 yen (domestic delivery only)

Shipping for multiple items will cost an additional 300 yen per item, and up to three items can be shipped together.

[Payment method]

Credit card only

[About shipping]

Yamato Transport (Home delivery)

Orders placed before 12:00 on weekdays will be shipped on the same day or the next business day.

* If it is a holiday , the item will be shipped from the next business day .

[Closed days]
Weekends, holidays, summer, New Year's holidays

[Business hours]
Weekdays 10:00-16:00

【receipt】
To receive an invoice, please download and print it from the URL provided in the shipping confirmation email .
The addressee and notes can be modified on the download screen.
Registration number: T1140001087105

[Returns]
Returns are only possible for defective products.
However, sale items and pre-order items cannot be returned or canceled due to customer convenience.
We take great care in inspecting our products, but in the unlikely event that a product has a major defect, please contact us within 3 days of receiving the product and arrange for the product to be returned within 7 days of receiving it. We will cover the return shipping costs in the case of defective products.
In addition, only unused items can be returned or exchanged. We cannot accept exchanges after trying on items.

[Refund Method]
We will refund your payment by cancelling your credit card.

[About alcohol sales]

We strictly prohibit the sale of alcoholic beverages to persons under the age of 20. We apologize for the inconvenience, but when making a purchase, please provide your date of birth. Please note that if you do not provide your date of birth, we will be unable to sell you alcoholic beverages in accordance with the law prohibiting drinking by persons under the age of 20. 1. Name and address of sales location: Kobe Auction 4F Seiwa Building, 3-17-21 Onishi-cho, Amagasaki City, Hyogo Prefecture 2. Name of sales manager: Minoshiro Kumiyo 3. Date of alcohol sales management training: April 9, 2024
4. Deadline for next training course (the day before 3 years after 3): April 8, 2027 5. Training organization name: Amagasaki Liquor Retailers Association

[Notation based on specific commercial transactions]

Shop name: Kobe Auction Official Shop Secondhand goods dealer license: Hyogo Prefectural Public Safety Commission No. 631311200031 (issued June 25, 2012)
Liquor sales license: Amagasaki Tax Office, Amagasaki Law No. 514 (September 17, 2019)
Operating company: MST Co., Ltd.
Sales Manager: Yuichi Minoshiro

【phone】
0570-01-8209
*We do not respond to inquiries by phone. Please contact us via the inquiry form.

[Job Description]
Consignment sales and purchase sales

[Kobe Head Office] 22F Kobe International Hall, 8-1-6 Miyuki-dori, Chuo-ku, Kobe, Hyogo 651-0087

[Amagasaki Branch] 4F Seiwa Building, 3-17-21 Onishi-cho, Amagasaki City, Hyogo Prefecture, 661-0023